Returns are accepted within ten days from the date of purchase in exchange for store credit.
1. Once you request a return, a pre-paid return label will be issued to you.
2. Using the provided pre-paid label is highly recommended to ensure your refund/exchange is processed smoothly.
3. Return shipping charges outside our pre-paid return label are not refundable.
4. Order shipping charges are not refundable.
5. Items must be dropped off at the courier service location as indicated in the return label.
6. We will process your refund payment once your item is in transit with the designated courier service.
7. Please allow up to 5 business days for the refund to be posted in your financial accounts.
8. It is the customer's responsibility to properly pack the item for return.
9. We are unable to offer call tag services at the customer's request.
10. We strongly recommend keeping the original packaging for potential returns.
11. If you change your mind about your purchase before it arrives, accept the delivery as you risk not receiving a refund.
12. All return requests must be submitted in our Return Portal.
These guidelines ensure a clear process for returning items, obtaining refunds, and managing shipping-related matters. If you have any further inquiries or need more assistance, feel free to ask by emailing us to annahomedecor59@gmail.com
1. Once you request a return, a pre-paid return label will be issued to you.
2. Using the provided pre-paid label is highly recommended to ensure your refund/exchange is processed smoothly.
3. Return shipping charges outside our pre-paid return label are not refundable.
4. Order shipping charges are not refundable.
5. Items must be dropped off at the courier service location as indicated in the return label.
6. We will process your refund payment once your item is in transit with the designated courier service.
7. Please allow up to 5 business days for the refund to be posted in your financial accounts.
8. It is the customer's responsibility to properly pack the item for return.
9. We are unable to offer call tag services at the customer's request.
10. We strongly recommend keeping the original packaging for potential returns.
11. If you change your mind about your purchase before it arrives, accept the delivery as you risk not receiving a refund.
12. All return requests must be submitted in our Return Portal.
These guidelines ensure a clear process for returning items, obtaining refunds, and managing shipping-related matters. If you have any further inquiries or need more assistance, feel free to ask by emailing us to annahomedecor59@gmail.com